Terms and Conditions
Welcome to Alphonso Delight, your premier destination for the finest Alphonso mangoes. By accessing our website and making a purchase, you agree to comply with and be bound by the following terms and conditions:
- Product Information: We strive to provide accurate and up-to-date information regarding our products, including descriptions, prices, and availability. However, we do not warrant the accuracy, completeness, or reliability of any information on our website.
- Ordering Process: By placing an order with Alphonso Delight, you agree to provide accurate and complete information necessary for the fulfillment of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
- Payment: All payments for orders placed through our website are processed securely. We accept various payment methods, including credit/debit cards and online payment gateways. By providing payment information, you authorize us to charge the applicable amount for your order.
- Shipping and Delivery: We aim to process and ship orders promptly to ensure timely delivery of our products. However, shipping times may vary depending on your location and other factors beyond our control. We are not liable for any delays or issues arising during the shipping process.
- Returns and Refunds: We take pride in the quality of our products and strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please contact us within [2] days of receiving your shipment to arrange for a return or exchange. Refunds will be issued in accordance with our refund policy. Detailed Policy –
Replacement Policy:
- If you receive a product that does not meet your expectations, please contact us within 2 days of receiving your order.
- We offer replacements for any damaged or defective mangoes or perishable items in your next order.
- To be eligible for a replacement, please provide clear photographic evidence of the issue within 2 days of receiving your order.
- Replacement requests submitted beyond the specified timeframe may not be accommodated.
Refund Policy:
- Due to the perishable nature of our products, we are unable to offer refunds.
- We appreciate your understanding in this matter, as ensuring the freshness and quality of our goods is our top priority.
Please note:
- All replacement requests are subject to approval by our customer service team.
- We reserve the right to refuse replacements in cases where the issue is deemed to have occurred after delivery, or if the evidence provided is insufficient.
- Intellectual Property: All content, including text, images, logos, and trademarks, displayed on the Alphonso Delight website is the property of Alphonso Delight or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written consent.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or related to your use of the Alphonso Delight website shall be resolved exclusively in the courts of [Jurisdiction].
By using the Alphonso Delight website and making a purchase, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
If you have any questions or concerns regarding our terms and conditions, please contact us at [contact email].
Privacy Policy
At Alphonso Delight, we are committed to protecting your privacy and safeguarding the personal information you provide to us. Our privacy policy outlines how we collect, use, disclose, and protect your information:
- Information Collection: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or subscribe to our newsletter. We may also collect non-personal information, such as your IP address and browsing activity, to improve our website and services.
- Use of Information: We use the information we collect to process and fulfill your orders, communicate with you about your purchases, send promotional offers and updates, and improve our products and services.
- Disclosure of Information: We may share your information with third-party service providers, such as payment processors and shipping carriers, to facilitate order processing and delivery. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- Data Security: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
- Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by Alphonso Delight. We are not responsible for the privacy practices or content of these third-party sites.
- Children’s Privacy: Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
- Changes to Privacy Policy: We reserve the right to update or revise our privacy policy at any time. We will notify you of any changes by posting the new policy on this page.
By using the Alphonso Delight website and providing your information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.
If you have any questions or concerns regarding our privacy policy, please contact us at [contact email].
Last updated: [20 feb 2024]